Chain integration Retail
Chain Integration at this retailer improved the integrated margin in a sustainable way
Chain Integration at this retailer improved the integrated margin in a sustainable way
A community of team leaders turned out to be a better alternative than changing the organizational structure. With a small intervention, behavioral change took place on a large scale with the desired result.
More than 1,000 people made malfunction reports. The poor quality had to do with the "bystander" effect. If everyone is responsible, no one is responsible.
Repeating failures were resolved when managers figured out how to guide their employees in a better way.
Getting to know each other in a short phone call is easy to do. We might be able to put you on the right track right away, but if you want to you can also make an appointment first.
Working twice as safely within a year. With more than 70 different companies and 1,500 people.